Chris Skinner’s blog: How much money is wasted by banks on digital? I wonder whether, one day, anyone will work out how much money has been wasted by banks on digital technologies.
What I see is banks maintaining systems and approaches, but not innovating. Yet, why is this? Banks have had Chief Innovation Officers and Chief Digital Officers for years. What are they doing? Where is the innovation? Where is the digital innovation?
https://thefinanser.com/2021/02/banks-waste-billions-on-digital.html/